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DeepSeek Terms of Use
 

Last Update: January 20, 2025
 

Dear users, welcome to the DeepSeek!

 

DeepSeek products and services are jointly owned and operated by Hangzhou DeepSeek Artificial Intelligence Co., Ltd., Beijing DeepSeek Artificial Intelligence Co., Ltd. and their affiliates (hereinafter referred to as "DeepSeek" or "we"). Before using the Services, please make sure to carefully read and understand this "DeepSeek Terms of Use" (hereinafter referred to as "these Terms") as well as other related terms, policies, or guidelines of this platform. When you use a specific function of the Services, there may be separate terms, related business rules, etc. ("Specific Terms") for that specific function. In the event of any conflict between these Terms and the Specific Terms, the provisions of the Specific Terms shall prevail. All the aforementioned terms and rules form an integral part of these Terms (collectively referred to as "All Terms"), and have the same legal effect as the main text of these Terms.

Among them, the DeepSeek Open Platform Terms of Service is specifically applicable to your use of the Application Programming Interface (API) or other developer tools and open platform services provided by this platform.

For detailed rules on how we collect, protect, and use personal information, please carefully read the DeepSeek Privacy Policy.

We especially remind you to carefully read (minors under the age of 18 shall read with their legal guardian) and fully understand all the terms before using the Services. When you agree to these Terms through online page clicks, checking boxes, or by actually using our services, it means you and we have reached an agreement on All Terms, you have accepted All Terms and their applicable conditions, and agree to be bound by All Terms. If you disagree with any part of these Terms, or cannot accurately understand our interpretation of any term, please click disagree or stop using our services.

 

1.Services

 

1.1 DeepSeek's products and services include those provided to you through websites, applications (which may include different versions), software development kits (SDKs) for third-party websites and applications, application programming interfaces (APIs), and innovative forms that emerge with technological development. These encompass platforms with generative artificial intelligence services at their core, among other functionalities (hereinafter referred to as "the Services").

 

1.2 The generative AI products and services provided by DeepSeek are based on large language models, which are built using neural network, developed through stages of large-scale self-supervised pre-training and targeted optimization training. These models can predict the next token by encoding and computing the input information(including text, images, files, and more), thereby possessing text generation and conversational abilities. They are adept at performing a wide range of text generation tasks and can be integrated into various downstream systems or applications. Specifically, within DeepSeek's product services, these models, based on user input information (referred to as "Inputs"), compute and infer to output corresponding content as a response (referred to as "Outputs" ), including text, tables, and code. Users can evaluate the output, including actions like liking or disliking, to provide feedback on their opinions about DeepSeek's output information.

 

1.3 As generative artificial intelligence technology, models, and products continue to evolve, along with changes in laws and regulations, we may add, upgrade, modify, suspend, or terminate services, or make necessary adjustments to the technology, method, and performance of the services, and may conduct internal or external testing for new service features. 

 

1.4 DeepSeek will take necessary measures (not less than industry practices) to ensure the cyber security and stable operation of the Services. We will also make efforts to enhance and improve technology to ensure a better user experience. If you have any questions or feedback about our services, you can contact us through the method described in Section 10.

 

1.5 We make no warranty that the Services are available or will continue to be available in certain jurisdictions. The functions or features of the Services may also vary in different jurisdictions.

 

2.Account

 

2.1 The Services are primarily intended for adults. If you are under 18 years old, please read these Terms with your legal guardian and use the Services only with the consent of your legal guardian. DeepSeek fully understands the importance of protecting minors and will take corresponding protective measures in accordance with legal requirements and industry mainstream practices.

 

2.2 Before using the Services, you shall register an account using your Email or third-party account as per the page instructions. You must provide accurate, truthful, legal, and valid information as required and confirm your agreement to these Terms and other related rules and policies. If the materials or information you submit are inaccurate, untrue, non-standard, or if there is a reason for the company to suspect them as incorrect, false, or illegal, we reserve the right to refuse to provide you with related functions. As a result, you may be unable to use this platform and related services or may face restrictions on certain functions during use. Your account is your credential for logging in and using the Services. The account is non-transferable, non-giftable, and non-inheritable. 

 

2.3 When you register and use an account, you must commit and guarantee that:

You take full responsibility for the authenticity, legality, and validity of the registration information, update the registration information promptly, and must not register an account or use the Services on behalf of others.
Safely keep your account and password and take legal responsibility for all activities under that account.
Do not maliciously register accounts, including but not limited to frequent or bulk registration.
Do not transfer, lend, rent, or provide your account to others in any form.
 

2.4 If you lose your account, forget your password, or leak your verification code, you can follow the procedure to appeal for recovery in a timely manner. We especially reminds you to properly safeguard your account, password, and verification code. After using them, you shall log out securely. You will bear full responsibility for any losses caused by the leakage of your account or password. If users discover any unauthorized use of their accounts, they shall immediately notify us, and we will provide the fullest cooperation and handling.

 

2.5 Under the agreed conditions, you have the option to discontinue the use of our Services, terminate the contract with us, and delete your account. However, even after the user deletes the account, we still have the right to:

Retain certain data of the user as required by laws and regulations.
Exercise the rights stipulated in these Terms for any illegal or violating behavior committed by the user during the use of the Services before deletion.
 

3.Requirements and Restrictions

 

3.1 You fully understand and agree that, under these Terms, we grant you a revocable, non-transferable, and non-exclusive right to legally use this product and related services. All other rights not expressly authorized by these Terms are reserved by DeepSeek, and before exercising such rights, you must obtain written permission from DeepSeek. Additionally, DeepSeek's failure to exercise any of these rights does not constitute a waiver of those rights. If you publish or disseminate outputs generated by the Services, you must: (1) proactively verify the authenticity and accuracy of the output content to avoid spreading false information; (2) clearly indicate that the output content is generated by artificial intelligence, to alert the public to the synthetic nature of the content; (3) avoid publishing and disseminating any output content that violates the usage specifications of these Terms.

 

3.2 When using the Services provided by DeepSeek, users shall comply with these Terms and adhere to the principles of voluntariness, equality, fairness, and good faith. Users shall not use the service to infringe on the legal rights of others or seek unjust benefits, nor shall they disrupt the normal order of the internet platform.

 

3.3 To fulfill legal and compliance requirements, DeepSeek has the right to use technical means to review the behavior and information of users using the Services, including but not limited to reviewing inputs and outputs, establishing risk filtering mechanisms, and creating databases for illegal content features.

 

3.4 You will not use the Services to generate, express or promote content or a chatbot that:

(1) is hateful, defamatory, offensive, abusive, tortious or vulgar;

(2) is deliberately designed to provoke or antagonize another or is bullying or trolling another;

(3) may harass, intimidate, threaten, harm, hurt, scare, distress, embarrass or upset another;

(4) is discriminatory such as discriminating another based on race, gender, sexuality, religion, nationality, disability or age;

(5) is pornographic, obscene, or sexually explicit (e.g., sexual chatbots);

(6) facilitates, promotes, incites or glorifies violence or terrorist/extremism content;

(7) exploits, harms, or attempts to exploit or harm or minors or exposes minors to such content; 

(8) are designed to specifically appeal to or present a persona of any person under the age of 18;

(9) constitute, encourage or provide instructions for a criminal offence; or

(10) impersonates or is designed to impersonate a celebrity, public figure or a person other than yourself without clearly labelling the content or chatbot as "unofficial" or "parody", unless you have that person's explicit consent.

 

3.5 You will not violate any applicable, nor interfere with, damage, or attack the Services, systems, networks, models, and other components that support the normal operation of the service. You will not engage in activities that endanger the security of the Services:

(1) Engage in illegal activities involving network intrusion, such as: using unauthorized data or accessing unauthorized servers/accounts; forging TCP/IP packet names or partial names; attempting to probe, scan, or test vulnerabilities in the software system or network without permission.

(2) Engage in activities that disrupt or damage the normal operation of the network, such as: intentionally generating, spreading malicious programs or viruses; entering public computer networks or other people's computer systems without permission and deleting, modifying, adding stored information, etc.

(3) Engage in activities to steal network data, such as: reverse engineering, reverse assembly, reverse compilation, translation, or attempting to discover the source code, models, algorithms, and system source code or underlying components of the software in any way; capturing, copying any content of the Services, including but not limited to using any robots, spiders, or other automatic setups, setting mirrors.

(4) Engaging in other activities that endanger the Services' systems, networks, models, and other components.

 

3.6 You will not use the Services for the following improper purposes:

(1) Using the Services for any illegal purposes that violate laws and regulations, regulatory policies, or infringe on the legitimate rights and interests of third parties.

(2) Using the Services for dangerous purposes that may have serious harmful impacts on physical health, psychology, society, or the economy, or violate scientific and technological ethics.

(3) Engaging in activities that infringe on intellectual property rights, trade secrets, and other violations of business ethics, or using algorithms, data, platforms, etc., to implement monopolistic and unfair competition behaviors.

(4) Without DeepSeek's authorization, copying, transferring, leasing, lending, selling, or sub-licensing the entire or part of the Services.

(5) Other uses prohibited or restricted by laws and administrative regulations, or that may harm DeepSeek's interests.

 

4.Inputs and Outputs

 

4.1 You are responsible for all Inputs you submit to our Services and corresponding Outputs. By submitting Inputs to our Services, you represent and warrant that you have all rights, licenses, and permissions that are necessary for us to process the Inputs under our Terms. You also represent and warrant that your submitting Inputs to us and corresponding Outputs will not violate our Terms, or any laws or regulations applicable to those Inputs and Outputs. 

 

4.2 Subject to applicable law and our Terms, you have the following rights regarding the Inputs and Outputs of the Services: (1) You retain any rights, title, and interests—if any—in the Inputs you submit; (2) We assign any rights, title, and interests—if any—in the Outputs of the Services to you. (3) You may apply the Inputs and Outputs of the Services to a wide range of use cases, including personal use, academic research, derivative product development, training other models (such as model distillation), etc.

 

4.3 In order to fulfill the requirements stipulated by laws and regulations or provide the Services specified in these Terms, and under the premise of secure encryption technology processing, strict de-identification rendering, and irreversibility to identify specific individuals, we may, to a minimal extent, use Inputs and Outputs to provide, maintain, operate, develop or improve the Services or the underlying technologies supporting the Services. If you refuse to allow us to process the data in the manner described above, you may provide feedback to us through the methods outlined in Section 10.

 

4.4 All Outputs provided by this service are generated by an artificial intelligence model and may contain errors or omissions, for your reference only. You should not treat the Outputs as professional advice. Specifically, when using this service to consult on medical, legal, financial, or other professional issues, please be aware that this service does not constitute any advice or commitment and does not represent the opinions of any professional field. If you require related professional services, you should consult professionals and make decisions under their guidance. The Outputs of this software should not be the basis for your further actions or inactions. Any judgment you make based on the Outputs or subsequent related actions you take will result in consequences and responsibilities borne by you alone, including risks arising from reliance on the truthfulness, accuracy, reliability, non-infringement, or suitability for a specific purpose of the Outputs. You should recognize and use generative artificial intelligence technology scientifically and rationally, and in accordance with the law.

 

5.Intellectual Property

 

5.1 DeepSeek is the developer and operator of this service and holds all rights within the scope permitted by laws and regulations to this service (including but not limited to software, technology, programs, code, model weights, user interfaces, web pages, text, graphics, layout designs, trademarks, electronic documents, etc.), including but not limited to copyrights, trademark rights, patent rights, and other intellectual property rights. However, this excludes rights that relevant rights holders are entitled to under legal provisions or the terms of this agreement (such as Inputs and Outputs).

 

5.2 Without our permission, you or your end users shall not use any trademarks, service marks, trade names, domain names, website names, company logos (LOGOs), URLs, or other prominent brand features related to the Services, including but not limited to "DeepSeek,"  etc., in any way, either singly or in combination. You are not allowed to display, use, or apply for registration of trademarks, domain names, etc., related to the aforementioned terms in any way, and you shall not perform acts that expressly or implicitly indicate the right to display, use, or otherwise deal with these identifiers to others.

 

6.Complaints and Feedback

 

If you believe that our service infringes on your intellectual property rights or other rights, or if you find any illegal, false information or behaviors that violate these Terms, or if you have any comments and suggestions about our service, you can submit them by going to the product interface, checking the avatar, and clicking the "Contact Us" button, or by providing truthful feedback to us through our publicly listed contact email and address. We take your opinions seriously and will take legal actions accordingly.

 

7.Disclaimer of Warranties, Limitations of Liability, and Indemnity

 

7.1 NOTHING IN THESE TERMS SHALL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER.

 

7.2 In response to your violation of these Terms or other service terms, DeepSeek reserves the right to independently judge and take measures against you, including issuing warnings, setting deadlines for correction, restricting account functions, suspending usage, closing accounts, prohibiting re-registration, deleting relevant content, etc., without the need for prior notification. We have the right to announce the results of the actions taken and, based on the actual circumstances, decide whether to restore usage. For behaviors suspected of violating laws and regulations or involving illegal activities, relevant records will be retained, and reports will be made to the competent authorities in accordance with the law, cooperating with their investigations. You shall be solely responsible for any legal liabilities, claims, demands, or losses asserted by third parties resulting therefrom, and you shall compensate us for any losses incurred, including litigation fees, arbitration fees, attorney fees, notary fees, announcement fees, appraisal fees, travel expenses, investigation and evidence collection fees, compensation, liquidated damages, settlement costs, and administrative fines incurred in protecting our rights.

 

7.3 THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WE MAKE NO WARRANTY, REPRESENTATION OR CONDITION TO YOU WITH RESPECT TO THEM, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED TERMS AS TO SATISFACTORY QUALITY, FITNESS FOR PURPOSE OR CONFORMANCE WITH DESCRIPTION. IN PARTICULAR, WE DO NOT REPRESENT OR WARRANT TO YOU:

(1) THAT YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS;

(2) THAT YOUR USE OF THE SERVICES OR ANY PART THEREOF WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR;

(3) THAT ANY OUTPUT OR OTHER INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE, UP-TO-DATE, RELIABLE, NON-INFRINGING OR SECURE; 

(4) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF THE SERVICES WILL BE CORRECTED;OR

(5) WITH RESPECT TO THIRD PARTY OFFERINGS.

 

7.4 Unless otherwise agreed, neither party shall bear incidental, consequential, punitive, special, or indirect losses or damages, including but not limited to the loss of profits or goodwill, regardless of how such losses or damages arise or the liability theory they are based on, and irrespective of any litigation brought under breach, tort, compensation, or any other legal grounds, even if informed of the possibility of such losses.

 

7.5 You agree to indemnify, defend, and hold us and our affiliates and licensors (if any) harmless against any liabilities, damages, and costs (including reasonable attorneys'fees) payable to a third party arising out of a breach by you or any user of your account of these Terms, your violation of all applicable laws and regulations or third party rights, your fraud or other illegal acts, or your intentional misconduct or gross negligence, to the extent permiteed by the applicable law.

 

8.Export Control and Sanctions

 

You understand that your use of Services, providing Inputs to and obtaining Outputs via Services, might be subject to all applicable laws and regulations of export controls and sanctions laws (collectively"Export Control and Sanctions Laws") . You recognize that you are solely responsible for complying with all applicable Export Control and Sanctions Laws related to the access and use of the Services of you and your end user. You represent and warrant that Services may not be used in or for the benefit of, or exported, re-exported, or transferred (a) to or within any country subject to comprehensive sanctions under Export Control and Sanctions Laws; (b) to any party on any restricted party lists under any applicable Export Control and Sanctions Laws that would prohibit your use of Services. Our Services shall not be used for any end use prohibited by applicable Export Control and Sanctions Laws, and your and your end user's Inputs shall not include material or information that requires a license for release or export. 

 

9.Governing Law and Jurisdiction

 

9.1 The establishment, execution, interpretation, and resolution of disputes under these Terms shall be governed by the laws of the People's Republic of China in the mainland. 

 

9.2 In the event of a dispute arising from the signing, performance, or interpretation of these Terms, the Parties shall make efforts to resolve it amicably through negotiation. If negotiation fails, either Party has the right to file a lawsuit with a court having jurisdiction over the location of the registered office of Hangzhou DeepSeek Artificial Intelligence Co., Ltd.

 

10.Miscellaneous

 

10.1 In order to provide you with better services or to comply with changes in national laws, regulations, policy adjustments, technical conditions, product functionalities, and other requirements, we may revise these Terms from time to time. The revised content will form an integral part of these Terms. Once announced, it replaces the original terms. Please refer to the latest version of these Terms on the official website. If you do not accept the modified terms, please stop using the Services immediately. Your continued usage of the Service will be considered as your acceptance of the modified terms. 

 

10.2 If you notice any violation of laws and regulations or breach of these Terms or you have any opinions or suggestions regarding these Terms or the Services, you can contact us through the following methods: 

Online Complaints and Feedback Portal: Click the "Contact us" button on the product interface after logging in. 

Contact Email: service@deepseek.com(Chat) / api-service@deepseek.com(Platform)

Contact Address: 5th Floor, North Building, Block C, Rongke Information Center, No.2 South Science Academy Road, Haidian District, Beijing, China.


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DeepSeek Privacy Policy
 

Last Update:  December 05, 2024
 

Welcome to DeepSeek!

 

Introduction

This privacy policy ("Privacy Policy") applies to the personal information that DeepSeek processes in connection with DeepSeek apps, websites, software, and related services (the “Service”), that link to or reference this Privacy Policy. The Service enables you to create and interact with chatbots.

Data Controller: The Service is provided and controlled by Hangzhou DeepSeek Artificial Intelligence Co., Ltd., and Beijing DeepSeek Artificial Intelligence Co., Ltd., with their registered addresses in China (“we”or “us”). If you have any questions about how we use your personal data, please contact service@deepseek.com(Chat) / api-service@deepseek.com(Platform) or click "Contact us" column on the website.

Please be informed that the processing rules for personal information collected from end users when accessing downstream systems or applications developed by developers using our open platform services are not covered by this privacy policy. The developer operating the application, as the controller of the personal information processing activity, should disclose the relevant personal information protection polices to the end users.

What Information We Collect

We collect your information in three ways: Information You Provide, Automatically Collected Information, and Information From Other Sources. More detail is provided below.

Information You Provide

When you create an account, input content, contact us directly, or otherwise use the Services, you may provide some or all of the following information:

Profile information. We collect information that you provide when you set up an account, such as your date of birth (where applicable), username, email address and/or telephone number, and password. 
User Input. When you use our Services, we may collect your text or audio input, prompt, uploaded files, feedback, chat history, or other content that you provide to our model and Services.
Information When You Contact Us. When you contact us, we collect the information you send us, such as proof of identity or age, feedback or inquiries about your use of the Service or information about possible violations of our Terms of Service (our “Terms”) or other policies.
Automatically Collected Information

We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your IP address, unique device identifiers, and cookies.

Technical Information. We collect certain device and network connection information when you access the Service. This information includes your device model, operating system, keystroke patterns or rhythms, IP address, and system language. We also collect service-related, diagnostic, and performance information, including crash reports and performance logs. We automatically assign you a device ID and user ID. Where you log-in from multiple devices, we use information such as your device ID and user ID to identify your activity across devices to give you a seamless log-in experience and for security purposes.
Usage Information. We collect information regarding your use of the Services, such as the features you use and the actions you take.
Cookies. We and our service providers and business partners may use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze how you use our Services, enhance your experience using our Services, and improve our Services. Cookies enable our Services to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. To learn how to disable certain Cookies, see the “Your Choices” section below.
Payment Information. When you use paid services for prepayment, we collect your payment order and transaction information to provide services such as order placement, payment, customer service, and after-sales support.
Information from Other Sources

We may receive the information described in this Privacy Policy from other sources, such as:

Log-in, Sign-up, or Linked Services. Where available, if you choose to sign-up or log-in to the Service using a third-party service such as Apple or Google, or link your account to a third-party service, we may collect information from the service, such as access token.
Advertising, Measurement and Other Partners. Advertisers, measurement, and other partners share information with us about you and the actions you have taken outside of the Service, such as your activities on other websites and apps or in stores, including the products or services you purchased, online or in person. These partners also share information with us, such as mobile identifiers for advertising, hashed email addresses and phone numbers, and cookie identifiers, which we use to help match you and your actions outside of the Service.
 

How We Use Your Information

We use your information to operate, provide, develop, and improve the Service, including for the following purposes.

Provide and administer the Service, such as enabling you to chat with DeepSeek and provide user support. 
Enforce our Terms, and other policies that apply to you. We review User Input, Output and other information to protect the safety and well-being of our community.
Notify you about changes to the Services and communicate with you.
Maintain and enhance the safety, security, and stability of the Service by identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity).
Review, improve, and develop the Service, including by monitoring interactions and usage across your devices, analyzing how people are using it, and by training and improving our technology.
Comply with our legal obligations, or as necessary to perform tasks in the public interest, or to protect the vital interests of our users and other people.
 

How We Share Your Information

Service Providers

We engage service providers that help us provide, support, and develop the Service and understand how it is used. We share Information You Provide, Automatically Collected Information, and Information From Other Sources with these service providers as necessary to enable them to provide their services. Some examples include if you:

sign-up or log-in to the Service using your account details from a third party platform (such as Apple or Google), we will share certain Technical Information to facilitate this.
Business Partners

Advertising and Analytics Partners. We may share information collected through your use of the Service with our advertising or analytics partners. These partners help us promote the Service through advertising displayed on other platforms, some of which, in some jurisdictions, may be based on your activity across other sites and services. These partners may also help us and our partners measure the effectiveness of our advertising campaigns.

Our Corporate Group

The Services are supported by certain entities within our corporate group. These entities process Information You Provide, and Automatically Collected Information for us, as necessary to provide certain functions, such as storage, content delivery, security, research and development, analytics, customer and technical support, and content moderation.

Others

We share your information in other limited scenarios as follows:

Corporate Transactions. Your information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business.

Legal Obligations and Rights. We may access, preserve, and share the information described in "What Information We Collect" with law enforcement agencies, public authorities, copyright holders, or other third parties if we have good faith belief that it is necessary to:

comply with applicable law, legal process or government requests, as consistent with internationally recognised standards,
protect the rights, property, and safety of our users, copyright holders, and others, including protecting life or preventing imminent bodily harm. For example, we may provide information (such as your IP address) to law enforcement in the event of an emergency where someone’s life or safety is at risk,
investigate potential violations of and enforce our Terms, Guidelines, or any other applicable terms, policies, or standards, or
detect, investigate, prevent, or address misleading activity, copyright infringement, or other illegal activity.
With Your Consent

Depending on where you live, we may share personal information with the proper authorization or to provide the Services you have requested or authorized. For example, if you choose to log in to our Services using a social network account, or share information from our Services to a social media service, we will share that information with those Platforms.

Third-party content. The Services may contain links to policies, functionality, or content maintained by third parties not controlled by us. We are not responsible for, and make no representations regarding, such policies, functionality, or content or any other practices or operations of such third parties.

 

Your Rights

Depending on where you live, you may have certain rights with respect to your personal information, such as a right to know how we collect and use your personal information. You may also have a right to access, change, oppose, request a copy of your authorization, file complaints before the competent authorities, withdraw your consent, or limit our collection and use of your personal information as well as to request that we delete it, and potentially others. In certain circumstances, you can also ask us to provide additional information about our collection and use of your personal information. Please note that your exercise of certain rights may impact your ability to use some or all of DeepSeek Services' features and functionalities.

If you have registered for an account, you may also access, review, and update certain personal information that you have provided to us by logging into your account and using available features and functionalities. 

Please contact us by using the contact information provided in this Privacy Policy if you would like to exercise any of your rights. We will respond to your request consistent with applicable law and subject to proper verification.

 

Your Choices

You can control and access some of your personal information directly through settings. For example, you can manage your chat history. Should you choose to do so, you may also delete your chat history via your settings.

If you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information in connection with your account. 

You may also be able to control some of the information we collect about you through your device browser settings to refuse or disable Cookies. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your choice to disable Cookies is specific to the particular browser or device that you are using when you disable Cookies, so you may need to separately disable Cookies for each type of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Services may no longer be available to you. Without this information, we are not able to provide you with all of the requested services.

The Security of Your Information

Security of your information is important to us. We maintain commercially reasonable technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

 

How Long Do We Keep Your Information

We retain information for as long as necessary to provide our Services and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing our Services, and enhancing their safety, security and stability), and for the exercise or defense of legal claims.

The retention periods will be different depending on the type of information, the purposes for which we use the informationand any legal requirements. For example, when we process your information to provide you with the Services, we keep this information for as long as you have an account. This information includes your profile Information, input and payment information. If you violate any of our terms, policies or guidlines, we may remove your profile Information, input and/or payment information from public view immediately but keep your information as necessary to process the violation.

 

Where We Store Your Information

The personal information we collect from you may be stored on a server located outside of the country where you live. We store the information we collect in secure servers located in the People's Republic of China .

Where we transfer any personal information out of the country where you live, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws.

 

Information relating to children under 18

Our Services are not aimed at children under the age of 18. If you are 14 or older, but under 18, you should read and agree to this privacy policy together with your parents or other guardians before using our Services.

We do not actively collect personal information from children under the age of 14. If we notice or receive feedback that we have collected any of their personal information without prior consent from a guardian, we will attempt to delete the information as soon as possible. If you believe that we processed personal information about or collected from a child under the age of 14, please contact us at service@deepseek.com(Chat) / api-service@deepseek.com(Platform).

 

Privacy Policy Updates

We may update this Privacy Policy from time to time as required by law. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or by providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you access our Services to stay informed of our privacy practices.

 

Contact Us

Questions, comments and requests regarding this policy should be addressed to service@deepseek.com(Chat) / api-service@deepseek.com(Platform) or click "Contact us" column on the website.
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